CHUBB DOUBLES SIZE OF SHARED SERVICES CENTRE CREATING UP TO 60
NEW JOBS
Chubb Security has announced plans to double the size of its
existing Shared Services Centre (SSC) in Blackburn, Lancashire, as
part of a major new customer services initiative. Chubb is part of
UTC Fire & Security, a unit of United Technologies Corp. (NYSE:UTX).
Up to 60 new jobs will be created at the centre where Chubb
currently manages a significant share of its credit control and
business administration functions for its electronic security
businesses, including the former Initial Electronic Security (IES)
operation.
Pete Walsh, Billings and Collections Manager responsible for the SSC
explains: “We recognised that a local service delivered by local
people supported by the latest IT systems would mean a speedy and
efficient turnaround of customer invoice issues.
“We will continue to recruit more teams and invest in further
technology as other divisions within Chubb - and specifically our
Chubb Monitoring and Response Services (CMRS) operation – migrate
their credit control requirements to Blackburn.”
The initiative has the backing of the North West Development Agency
(NWDA), a body committed to investing in businesses and people
throughout the region. The NWDA is providing a grant of c£250,000
towards the facility located at The Beehive on the Shadsworth
Business Park, as well as logistical support and help in evaluating
the local labour market and identifying skilled labour.
Mark Hughes, Executive Director for Enterprise and Skills and the
NWDA adds: “The NWDA is pleased to have facilitated another
successful investment in the Blackburn area and will continue to
work closely with Chubb on future expansion opportunities.”
Chubb also intends to co-locate its national sales operation to the
Beehive facility, and so further enhance the service provided to
existing and potential customers by working alongside their accounts
and administration colleagues.
Email:
sfeast@aga.co.uk
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