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Raychem has always offered more than high quality self-regulating heater technology; it prides itself on its high level of customer service. Building on its excellent reputation, the Company is introducing a free range of tools designed to support its customers including: The “Raychem®” Academy: Resource E-Centre, the “Specification Toolbox” and the Online CIBSE CPD module http://ttc-academy.com

The Raychem Academy provides resources for decision-making and includes: a personal, password protected web space without any obligation to download information. It’s available in multi-media formats to suit most needs; it has video content, modular training courses, the latest literature and specification support.

Raychem Specification e-Toolbox gives product/System Engineering support enabling them to find what they need in an instant. It can be personalised to suit individual needs and includes: Specification Guidelines and Drawing Notes, example schematic system layouts, design overview and system checklist as well as design guides and technical support data.

Online CIBSE CPD module for Engineer Professional Development
An accredited CIBSE CPD seminar at the touch of a button allowing training to be completed when and where the user wants, in one or multiple visits to the Module. There is no limit to the times the seminar/training can be visited – it can be used as a useful re-cap or to investigate the course before recommending a live seminar from Raychem personnel. Raychem believe this is the first step to improved consultative support it isn’t a replacement for human interaction, merely a supplement to it.

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