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We express our deepest sympathy to all people in the earthquake and tsunami disaster area of Japan and to our colleagues who have family or friends there. We would also like to reassure our customers that all employees are safe and the impact on our company in Japan is limited. Almost all Daikin bases in Japan are located in Western Japan and not in Eastern Japan near the earthquake epicentre.

On March 12, Daikin Industries Ltd set up a ‘disaster countermeasure office’, headed by CEO Noriyuki Inoue, to follow-up all information on the disaster and implement support measures for employees, families, affiliated companies, clients and business activities.

Due to a cut in electric transmission, one of the chemical factories (Kashima factory) near the earthquake centre has been shut down, however other factories (Yodogawa, Kanaoka, Rinaki and Shiga) in Japan are operating as usual and have not been damaged. The Daikin Tohoku sales office was also shut down due to damage of the building, however sales operations continue from the Yamagata sales office, which is safe.

On this occasion of unprecedented devastation, the Daikin Group is working to support relief efforts within the disaster areas, with priority being placed on the preservation of life, safety and wellbeing. To assist those affected by the earthquake, the Daikin Group is donating 100 million yen in monetary aid and approximately 200 million yen in material (600 commercial use air purifiers and 500 far-infrared electric heaters) amounting to a total contribution of more than 300 million yen, the equivalent of £2,316,000.

Relief aid is being donated through the not-for-profit organization Japan Platform (JPF) for use in the affected areas as deemed necessary. Daikin UK staff fundraising efforts have also so far contributed £1200 to the British Red Cross – Japan Tsunami Appeal.

Currently, we are not aware of any supply issues caused by the damage, but obviously the full repercussions of the disaster are still being assessed. However, we will update our customers as soon as possible, if we foresee any potential issues.

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