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Featured Video - DMS - 6th November 2018

vOne - Prepayment & Billing Device

vOne– Prepayment and billing device from DMS

The VOne is a unit specifically designed for group-heating schemes which supply heat energy to their customers. The units are card-less and wireless with built in GPRS technology allowing for direct communication with our back office systems. This provides for the ‘real-time’ direct addition of purchased credit being loaded onto a user’s device. Thus eliminating the need for prepayment cards which could become lost, damaged or broken which would prevent users from accessing their heating.


  • ‘Real time’ addition of credit sent directly to the VOne No prepayment cards
  • Eliminates debt risk and can be used to recover any existing account arrears Multiple customer top-up facilities for customers to use (Pay Point, 24/7 telephone, Internet, Standing Orders, direct banking)
  • Emergency credit facility (definable values)
  • Social cut-off abatement (definable daily periods, plus Xmas Day, Boxing Day, and New Year’s)
  • Tamper detection with visible indication
  • Back-lit, multi-function display “System Audit” function ability Easy retro-fit into legacy systems Accepts One Pulse or One MBus input
  • Discretionary “Crisis” top-up facility (if required)
  • Standing charge (if applicable) taken in 1/10th across the day to avoid “sudden disconnection”
  • Low-credit” warning indication
  • User information displays, ENE3 compliant.
  • Back-up direct Key-pad input (all inputs are encrypted to deter fraud) Low operating costs
  • Programmed Void setting for scheme operator

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