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Article Date: 7th June 2017

Clos-o-Mat - Delivery of Great Brands on the Motorway Heads South

MOTO Hospitality - Wheelchair-Accessible Assisted Toilet - Changing Places

Clos-o-Mat - MOTO Services Exeter

The UK’s largest motorway services provider, which operates on the ethos of delivering great brand and exceptional customer service, is extending its principle to Exeter.

Visitors to MOTO Hospitality’s Exeter Services, at the end of the M5, will find it has undergone a complete make-over. Now, not only does the venue offer a selection of the most famous brands in High Street refreshment, it also brings the best brands in accessible toileting.

The new-look main building features a Changing Places wheelchair-accessible assisted toilet, which can be accessed from north or south, with entry gained by RADAR key, or, if the user doesn’t have the specialist device, staff can open it on request via a deadlock key.

The Changing Places is 12m² with a wall-mounted height adjustable adult-sized changing bench, washbasin, and ceiling track hoist, all supplied and installed by Clos-o-Mat, Britain’s leader in supporting independence in personal hygiene. Moto has further extended use-ability by as many disabled people as possible by replacing a standard WC with a Clos-o-Mat Palma Vita wash & dry (bidet) toilet.

"The Changing Places toilet at Exeter is the fifth we have installed across our network, as part of our drive to deliver even better customer satisfaction," explained Kirsty Woods, Moto Hospitality marketing & PR manager. "The toilet, with its extra space and equipment, means that thousands of visitors who need physical or technical help to go to the toilet, can now enjoy a comfort break, knowing there is somewhere suitable for them.”

Adds Claire Haymes, Clos-o-Mat’s away from home specialist, "Potentially up to 14 million people* need the benefits of extra space, a hoist, changing and washing facilities. By providing the Changing Places, and adding the additional feature of a Clos-o-Mat wash & dry toilet, Moto is enabling many travellers to be able to continue their journey, relieved, and hygienically clean."

Under Building Regulations and British Standards, a Changing Places is ‘desirable’ in any building to which numbers of the public have access. Clos-o-Mat is Britain’s leading provider of helpful toileting solutions, at home and away, including Changing Places and their similar Space to Change facilities.

Uniquely, the company can provide an in-house, ‘one- stop-shop’ complete package for ‘away from home’ assisted accessible toilet facilities, from design and commissioning, through to project management, supply and installation, and can also provide subsequent maintenance and repair.

* Potential users of a wheelchair-accessible toilet with space, bench and hoist eg  changing Places include:
- 1.5m wheelchair users
- 6.5 million people who have either bladder or bowel incontinence
- 1.5million people with a learning disability
- 1.2million people living with stroke
- 62,000 amputees
- 30,000 people with cerebral palsy
- 13,000 people with acquired brain injuries
- 8,500 people with multiple sclerosis
- 5000 people with motor neurone disease
- 8,000 people with spina bifida
- 120,000 people with a stoma
- 3.8million adults morbidly obese
- 0.8million disabled children
- 8.7million people with osteoarthritis
- 400,000 people with rheumatoid arthritis

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