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Article Date: 22nd March 2017

RCM Products - Air Ventilation Products Company of the Year

Air Ventilation - Air Diffusers - Ventilation Grilles - Ventilation Louvres

RCM - Steve Brown, OPS Manager, Andrew Baines, Managing Director, Tony Mitchell, Sales

Building and Facilities News is delighted to present its Air Ventilation Products Company of the Year Award to RCM Products for their dedication to providing exceptional products to meet the needs of clients across the globe. Boasting the title of the leading suppliers of Grilles, Louvres and Diffusers for air conditioning and heating to the construction industry, RCM more than lives up to their renowned reputation for providing quality products and offering exceptional customer service. Their long and vibrant history dates right back to 1883 and over the years they have experienced substantial growth and overwhelming success.

The past year in particular has been extremely positive for the company. They have achieved substantial 25% growth on the previous year and have invested heavily in new technology, updating and improving its manufacturing facility.

"There has been a marked improvement on 2015 and we are forecasting the same again for 2017," commented Director, Andrew Baines. "We intend to continue our investment plan for the foreseeable future, which will include automation, efficiency improvements and product development.

"Although it was a fight to meet our forecast, our keen sales force and a focused customer service team helped achieve our goal. This year, the well-honed sales force has been complimented by an excellent distribution network in Scotland expanding its structure with a substantial increase in skilled staff. CEG Scotland also has plans to continue their expansion in Scotland."

"We have also strengthened RCM Products with a sales arm called RCM Air Products," he continued. "Predominantly based in the North of England initially, the prospects from it are very good and the aim is to offer a one stop shop to the HVAC and construction industries. Our London and Southern distributors have also seen and forecast continued growth.

"Along with the investment in machinery we are also investing in personnel, at one end of the spectrum we have recruited another apprentice and at the other end employed Steve Brown as Operations Manager. This is well rooted ground to tip growth within the business, providing stability for the future of RCM Products."

A personal approach to customers and the ability to provide bespoke products is what has led the company to the envied position they are in today. All products are ‘made to measure’ and the professional team strive to go that extra mile o ensure that the product is right for the end location and user.

RCM - The LouvreRCM’s prestigious products can be found in many famous locations around the world such as The Louvre in Paris, Edinburgh International Conference Centre, Concord, University Technical College Silverstone, and many more. Their wide client base varies from UK Government in various guises, large companies who specialise in refit work, smaller consultancies that specialise in high end accommodation, parts for sea going vehicles belonging to royal families from distant countries and many more.

A new addition to the ever expanding portfolio is the Ceiling Tile Replacements, developed to enable customers to simply remove the metal ceiling tile and replace it with the grille tile combination as a direct replacement. These innovative tiles benefit from matching the grille surround with a ceiling and no difficult holes to be cut by contractors. RCM can produce tile, grille and plenum box to fit exactly and, along with their extensive powder coat range, can match most colours from stock.

"The level of service and attention to detail from RCM is not always available in larger companies; this is, I believe, the prime benefit RCM can offer our clients," Andrew explained. "We strive to ensure all our customers’ needs are met and offer a very personal approach, working with clients to achieve their goals. We pride ourselves on our flexibility and are more than happy to undertake special bespoke projects."

"Focusing our emphasis on customer service and flexibility in conjunction with introducing our new ‘Priority Service’ for urgent orders," he concluded, "we anticipate being very well placed in 2017. We have fought intensely over the last twelve months to grow the business and maintain our lead times to under three weeks for most projects, this turns our customers’ focus to RCM Products as a premier supplier.

RCM Diffuser"Our long-term goals for the company are to make RCM Products the ‘Go To’ company for grilles, louvres and diffusers, technical information and customer service. We aim to return RCM Products to its former standing within the HVAC industry.

"We are thrilled and surprised at being voted Company of the Year by Building and Facilities News. We believe that having been awarded this title shows that we must be doing something right and that hard work does pay off. We would like to thank the senior editors and directors at the publication for the award and we look forward to a long and successful relationship with Building and Facilities News."

For more information, contact RCM Products by using the email option below:

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