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Article Date: 10th May 2018

DMS - The VOne System

Group-Heating Schemes - Heat Energy - Energy Measurement Meters

DMS - The VOne System

The VOne is a unit specifically designed for group-heating schemes which supply heat energy to their customers. The units are card-less and wireless with built in GPRS technology allowing for direct communication with our back office systems. This provides for the ‘real-time’ direct addition of purchased credit being loaded onto a user’s device. Thus eliminating the need for prepayment cards which could become lost, damaged or broken which would prevent users from accessing their heating.

Features

  • ‘Real time’ addition of credit sent directly to the VOne No prepayment cards

  • Eliminates debt risk and can be used to recover any existing account arrears Multiple customer top-up facilities for customers to use (Pay Point, 24/7 telephone, Internet, Standing Orders, direct banking)

  • Emergency credit facility (definable values)

  • Social cut-off abatement (definable daily periods, plus Xmas Day, Boxing Day, and New Year’s)

  • Tamper detection with visible indication

  • Back-lit, multi-function display “System Audit” function ability Easy retro-fit into legacy systems Accepts One Pulse or One MBus input

  • Discretionary “Crisis” top-up facility (if required)

  • Standing charge (if applicable) taken in 1/10th across the day to avoid “sudden disconnection”

  • “Low-credit” warning indication

  • User information displays, ENE3 compliant.

  • Back-up direct Key-pad input (all inputs are encrypted to deter fraud)

  • Low operating costs

  • Programmed Void setting for scheme operator
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