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Featured Video - Siemens Building Products - 19th November 2019

Fix Your Customer Issues Remotely with Cerberus Tunnel

Fix Your Customer Issues Remotely with Cerberus Tunnel

Increase your efficiency, saving time and travel costs

Cerberus Tunnel is a secure and Cloud-based tunnelling solution that allows service providers to take the next step in digitalising their service offering. Save costs and decrease travel times by fixing customer issues remotely. Increase your service efficiency by servicing more customers with the same number of technicians.

Safe connection for easy maintenance

With Cerberus Tunnel, you can directly connect to any Cloud-connected fire control panel. No need to drive to the location. Resolve customer issues remotely. And everything is connected with an encrypted connection. Ensuring the safety of your data at all times.

Use our Cerberus Remote tool as if you are connected directly via an ethernet cable.

Remotely access the configuration file of all fire control panels on the C-Web network for remote configuration and trouble shooting.

In case of a customer call, you can remotely advise your customers on how to proceed.

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